FAQs

FAQs

 

  1. Who do I contact for Administrative Assistance?
    Contact Amy Crouch at a.crouch@uky.edu
  2. Who do I contact to get an access code to the lab?
    Contact Amy Crouch at a.crouch@uky.edu
  3. Who do I contact to get a copier/printer access code?
    Contact Amy Crouch at a.crouch@uky.edu
  4. Who do I contact for IT / Network Assistance?
    Contact the IT Team at help@netlab.uky.edu or any of the IT Staff members via phone/email/in-person. More details here
  5. Who do I contact for after-hours building access?
    Contact William Marvel at marvel@netlab.uky.edu
  6. Who do I contact for building maintenance issues?
    Contact Amy Crouch at a.crouch@uky.edu
  7. How do I use the Ricoh printer located in the Copier room?
    If the printer is not installed on your machine, contact the IT Team for assistance. Then follow instructions below.
         For sending a print Job from  a Linux machine, Click Here
         For sending a print Job from a Mac machine, Click Here
         For sending a print Job from a Windows machine, Click Here
    Then go to the printer located in Room 226 and follow the instructions from here